CBD Embrace Terms & Conditions

Last updated: 27/06/2025

These Terms and Conditions govern your use of this website (cbdembrace.com) trading as CBD Embrace, a company registered in the United Kingdom with its registered office at Unit 5, Ballyore Retail Park, Londonderry, BT47 2TH.

1. Updates to Terms

CBD Embrace reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of cbdembrace.com following any changes will constitute your acceptance of the updated terms. You are advised to check this page regularly.

2. Legal Compliance & Jurisdiction

CBD Embrace operates in compliance with UK law, including applicable regulations on cannabidiol (CBD) and hemp-based products.

All products are manufactured and sold in accordance with:

• UK Home Office guidelines (hemp-derived CBD with less than 0.2% THC)

• FSA Novel Foods Regulations (non-medicinal CBD classified as food supplements)

• MHRA guidance (no medical claims made)

• Advertising Standards Authority (ASA) guidance on health-related claims

Products are sold as food supplements only, not intended to diagnose, treat, or cure any disease. Consult a healthcare professional before use.

3. Limitation of Liability

CBD Embrace is not liable for damages (including incidental or consequential loss, lost profits, or data loss) arising from:

• Accessing or using this website

• Downloading content

• Purchasing products or services

Your sole remedy in case of dissatisfaction is to stop using the website. Product-related issues must follow our Returns & Refund Policy.

This does not affect your statutory rights or exclude liability for death or personal injury due to negligence.

4. Product Legality Disclaimer

All CBD products sold via cbdembrace.com are THC-free or <0.2% THC, compliant with UK law. However, legality may vary by country. If ordering internationally, you are solely responsible for ensuring products comply with local laws.

CBD products are intended only for adult use (18+) and must not be considered as substitutes for medicines.

5. Intellectual Property

Unless otherwise stated, all content on cbdembrace.com — including branding, designs, images, video, audio, and text — is owned by CBD Embrace or its licensors and protected by copyright law.

No material may be copied, distributed, altered, or used for commercial purposes without prior written consent.

6. Products, Pricing & Specifications

All prices, product specifications, packaging, and availability are subject to change at any time without notice. Images and colours are provided for reference only — actual appearance may vary.

We do not guarantee that any product will be available at any given time. It is your responsibility to ensure lawful use and possession of any product purchased.

7. Shipping, Risk & Customs

Orders are shipped to the delivery address you provide. Once an item is handed over to the courier, risk of loss passes to you.

For international deliveries, customers are responsible for all duties, import taxes, and compliance with local customs regulations.

8. Returns & Refunds

You have a right to return unopened and unused items within 14 days of receiving your order in line with the Consumer Contracts Regulations 2013.

To be eligible for a refund:

• Products must be returned sealed and in resaleable condition

• Original proof of purchase must be included

• The buyer covers return postage unless the item is faulty

We reserve the right to issue partial refunds for items that show signs of use.

📦 Return Address:
CBD Embrace
Unit 5, Ballyore Industrial Estate
Londonderry, BT47 2TH
United Kingdom

Please contact us before returning any product.

9. Right to Cancel

You may cancel your order within 14 days of receipt. Notify us via email, and return goods to the address provided above. Refunds will be processed within 14 days of receiving the returned goods in acceptable condition.

10. Warranty & Faulty Items

All goods come with a 2-year statutory right of complaint under UK consumer law. This covers defects in materials or manufacturing.

This does not apply to faults caused by misuse, poor storage, or handling beyond what’s necessary to inspect the goods.

11. Age & Account Responsibility

By using cbdembrace.com and placing orders, you confirm that:

• You are 18 years or older

• You provide accurate information

• You are legally capable of entering into a binding contract

You are responsible for all activity under your account. We reserve the right to terminate accounts or cancel orders at our discretion.

12. Privacy & GDPR

Your data is handled in accordance with the UK GDPR and the Data Protection Act 2018. Your information is only used to process orders or communicate directly with you. For full details, view our Privacy Policy.

13. Electronic Communication

By contacting us via email or using our website, you consent to receive legally valid electronic communications, including order confirmations, legal notices, and marketing if opted in.

14. Governing Law

These Terms and Conditions are governed by the laws of Northern Ireland and the United Kingdom. Disputes shall be resolved in UK courts.

Contact

If you have questions or complaints, contact us at:
📧 [email protected]